:: Privacy Statement ::

Texas A&M University (TAMU) respects your privacy. The University's Complaint web page does collect optional, personal information about visitors, but this information is not required to file a complaint. The optional, personal information that we collect includes: Your full name, E-mail address, Phone number, and Postal address. Additionally, we do not use browser "cookies" to collect information, but we do record the IP address of the host used to submit a complaint.

State law requires that you be informed of the following: (1) you are entitled to request to be informed about the information about yourself collected by use of this form (with a few exceptions as provided by law); (2) you are entitled to receive and review that information; and (3) you are entitled to have the information corrected at no charge to you.

Personal information that you provide via e-mail or through the online form will be used only for purposes necessary to serve your needs, such as responding to an inquiry or other request for information. This may involve redirecting your inquiry or comment to another person or department better suited to meeting your needs.

We do use server logs to collect information concerning your Internet connection and general information about your visit to our Web site. This information may be used to analyze trends; to create summary statistics for the purpose of determining technical design specifications; and to identify system performance or problem areas.

This means we sometimes acquire, record and analyze portions of the data that is entered into, stored on, and/or transmitted through this site by you. This information is only released -- when legally required -- to help law enforcement investigations, legal proceedings or internal investigations of TAMU rule and regulation violations. These groups would use the information to track the electronic interactions back to the source computer(s) or account(s).

If you have any questions about this privacy statement, the practices of this site, or your use of this Web site, please contact the itim@tamu.edu or through regular mail at:

Information Technology Issues Management
Computing & Information Services, MS 3142
College Station, TX 77843-3142




Some Definitions:

COOKIES: A cookie file contains unique information that a Web site can use to track such things as passwords, pages you have visited, the date you last looked at a specific page, and to identify your session at a particular Web site.

SERVER LOG INFORMATION: The following information is collected from server logs for analysis -